Politique d’expédition

At Metaphysica, we aim to offer you the best shipping experience. Here are some FAQs about shipping information.
  

Delivery Area

We can temporarily ship to the following countries. We are striving to expand our services globally.

North America
  • the United States
  • Canada

Europe

  • United Kingdom
  • France
  • Germany
  • Italy
  • Spain
  • Austria
  • Hungary
  • Slovakia
  • Poland
  • Czech Republic
  • Lithuania
  • Estonia
  • Latvia
  • Portugal
  • Russia
  • Slovenia
  • Croatia
  • Romania
  • Bulgaria
  • Switzerland
  • Sweden
  • Denmark
  • Finland
  • Netherlands
  • Luxembourg
  • Belgium
  • Malta
  • Greece
  • Cyprus
  • Ireland
  • Iceland
  • Norway

Oceania

  • Australia
  • New Zealand

Aisa

  • United Arab Emirates (UAE)
  • Qatar
  • Saudi Arabia
  • Kuwait
  • Bahrain
  • Oman
  • Singapore
  • Japan
  • South Korea
  • Coming soon...

Shipping Costs

    For physical products, you can enjoy free shipping for orders over $65.99.
    Otherwise, shipping would cost $6 or €4.
    Shipping cost would be calculated at checkout. Please feel free to let us know if you have any further questions.

    Delivery Time

    • Step 1 —— Order Processing: 2-7 business days
    • Step 2 —— Shipping: 7-14 business days
    So, the total delivery time would be 7-21 business days.

    It requires longer time for shipping for customized products, consecrated products, and any other products which need additional processing. Please check the shipping information at the confirmation email or contact us through metaphysicalab@gmail.com for more information.

    If you left the wrong shipping address or contact information, please contact us through metaphysicalab@gmail.com ASAP. It is not possible to redirect to another address once your parcel is processed.

    Logistics Delay

    • If the logistics do not arrive within the expected time, please contact us via email, and we will assist you as soon as possible. If the goods cannot be delivered due to force majeure, we will contact the logistics company to resolve the issue together.

    Customs Duties

    Customs duties will be borne by the consumers.

    Order Tracking

    • You will receive the shipping tracking number after your order is processed. You may check it through the logistics company website.

    For other help or inquiries, you may contact us via email: metaphysicalab@gmail.com.